All network printers use the SymQuest Group Managed Print Services printer program, which provide following advantages:

  • Optimized our printer fleet.
  • All network printing done at a guaranteed low cost per page.
  • Monthly reporting provided on all network printers.
  • Monthly billing streamlined by department.
  • Meter readings and error reporting take place automatically.
  • Color printing managed and controlled.
  • Our carbon footprint and overall waste reduced by using less energy and less paper.
  • Eliminated local printers and expensive supplies.
  • Individual departments call SymQuest for toner and service directly.

Our mission is to constantly and continuously improve our carbon footprint while still providing robust printing services. We have endeavored to become as much of a paperless environment as possible. As a result of these efforts, both paper usage and the number of personal printers and department laser jets have significantly trended down. We need your help in understanding and supporting this mission for its continued success.

Process

  1. Send requests for printers/copiers to champsupport@champlain.edu.
  2. IS will visit with you to understand both the request and the existing printing infrastructure around your area from a cost and a printing capability perspective.
  3. We will propose a solution and work with you to review the solution with Finance.
  4. Recognize that a solution might involve a change in existing work patterns. For example, newly placed area printers/copiers might require you to walk out of your immediate area.

We ask for your understanding and support when these conversations occur. And remember that departmental printers are paid for out of that department’s budget and that Finance will have to approve the availability of budget dollars.

Goals

Our college-wide mission for printing is to encourage users to:

  • Use double-sided printing
  • Use secure mailboxes at our multi-function printers (MFPs)
  • Create PDFs by scanning documents directly to your email
  • Be aware of the cost difference between black (1.2 cents) vs color (5.5 cents)

Please Note

  • There is no more College support of inkjets and ink cartridges (except specialty inkjets like plotters). The College is not buying ink even with department funds.
  • Our managed print contract covers all laser jet printers
  • Every action helps improve our carbon footprint! Before you print please ask yourself, “Could I share this document in a different way – via email or google docs, etc?”